Contact Us
Concert Bag Policy is a free guide to venue bag rules. We do not sell tickets or run any venue, so the fastest answer to most questions comes from someone else. Here is who to ask.
Your Ticket Order
Ticket buttons on this site go to SeatGeek, so delivery, transfers, refunds and seat problems all go to them. Your order confirmation has your order details and the way to reach their support team. We cannot see or change any order.
The Rules for Your Show
Each venue sets its own bag rules and can change them for a single event, a festival or a tour. The venue's official policy and its posts on the day of the show have the final word. Our venue pages link to the official policy whenever we have it.
A Policy That Looks Out of Date
We check each venue page against the venue's own published policy and update it when the rules change. If a page here ever disagrees with the venue, go by the venue, since its rules are the ones that apply at the gate.
Medical and Accessibility Needs
Medical supplies, diaper bags and accessibility equipment are handled by each venue's guest services team, and any exceptions are theirs to grant. Reach out to the venue before the show so your plan is settled before you arrive.
Privacy Questions
The privacy policy explains what this site does and does not collect.